Business Digital Support Skills Business Digital Support Skills encompass a range of competencies essential for effectively navigating and supporting digital operations in a business environment. These skills are increasingly critical as businesses rely more on digital tools and platforms for their operations, communication, and customer interactions. Here are some key areas and skills involved: 1. Technical Proficiency Basic IT Skills: Understanding operating systems, software applications, and basic troubleshooting. Office Productivity Software: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or equivalent tools (Google Workspace). Email and Communication Tools: Effective use of email (Outlook, Gmail) and instant messaging platforms (Slack, Teams). 2. Digital Communication Customer Service: Managing customer inquiries and support tickets through digital channels (email, chat, social media). Virtual Meeting Tools: Using platforms like Zoom, Micr...
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